Policies
and
FAQs

Children

Children (defined as age ten [10] and under) are allowed at The Long Time provided the child is accompanied at all times by a responsible adult. Should you lose your child (or your child loses you) during an event, immediately contact the nearest Long Time staff member, or alert the stage manager / performer on the stage.

Children do not require a ticket.

Code of Conduct

The Long Time intends to provide our guests with a safe, comfortable, and enjoyable atmosphere. Guests appearing impaired / intoxicated will be removed from the property. Guests who enter the playing field or interfere with the play of a game will be ejected from The Long Time and may be subject to arrest. Guests interfering with another guest’s ability to enjoy the game are subject to be re-located within the facility or subject to ejection. Guests shall not direct any abusive language or behavior towards players, coaches, umpires, or other spectators. The Long Time reserves the right to remove those individuals using abusive language from the property at their discretion.

Emergencies, First Aid, and Injuries

If you have an emergency please call 911 and alert the nearest Long Time staff member.

Locate a Long Time staff member who will retrieve a first aid kit for you.

Please report all injuries, accidents, or any illnesses requiring assistance at this location, and do not leave without reporting injuries.

Food and Beverage When Concessions are Open

When food and beverages are available for purchase, we ask that you NOT bring any food or beverages into The Long Time.

The only alcohol permitted on the premises must be purchased and/or dispensed by authorized servers. Texas State Law prohibits the sale of alcoholic beverages to any person under the age of 21. No one under 21 is permitted to consume alcoholic beverages inside The Long Time. Guests are prohibited from taking alcoholic beverages out of The Long Time.

Concessions may contain common allergens (peanuts, dairy, wheat, etc.) If you have any food allergies, please be advised and take precautions.

We provide clean drinking water for your convenience, so the only thing you need is an empty, reusable water bottle. For safety and environmental reasons, all glass containers and single-use plastics are prohibited.

Food and Beverage When Concessions are Closed

If food and beverages are NOT available for purchase at a particular event, the venue may be declared “BYOB” meaning you can bring food and beverages into The Long Time. We still prohibit all glass containers and single-use plastics.

Foul Balls

Please stay alert at all times during play as bats and balls may enter the stands. Baseballs and baseball bats that enter the seating areas must be returned to an umpire.

Gates Open

Gates at The Long Time open one (1) hour before the scheduled game time, unless otherwise noted.

Group Packages

We have certain pavilions and shade structures available for reservation if you are planning to attend one of our events with a large group (20 or more). Please inquire by email.

Lost and Found

If you lose an item while at The Long Time, notify a staff member. If you later realize you’ve lost an item after you leave, please email us.

Media Credentials

Requests for all media credentials should be sent via email. Credentials will be issued at the discretion of The Long Time. Credentials should be picked up at the designated Will Call location at The Long Time.

Parking

Parking is free. Please follow the directions of the parking attendants to ensure a safe arrival and departure from The Long Time. Please notify a parking attendant if you have a state-issued handicap permit and they will direct you to the appropriate area.

Do not walk on the road.

Payment

Generally our main food and beverage vendor as well as our merch table will be card-only. Cash is not king.

Pets

Pets are permitted at The Long Time so long as they are always accompanied by a responsible adult. Dogs must remain on leash with the guardian of the dog also in possession of the leash at all times. Please pick up after your pet.

Photography/Recordings

Photography and video/audio recordings are permitted inside The Long Time. However, guests may not reproduce the game without the express written consent of The Long Time. While at The Long Time, photos and videos may be taken of guests by those acting on behalf of The Long Time to be used for marketing material in the future.

Restrooms

We have them, including at least one ADA-compliant restroom at each location.

Smoking

In consideration of the health and comfort of others, The Long Time is a non-smoking facility.

Tickets/Entry/Re-Entry

Some events are free and open to the public, while others are ticketed and open to the public, while others are private. We do our best to make this clear in the marketing of the event, but please send us an email if there is any question.

For our Long Time Presents… baseball game events, those are open to the public with a $10 gate fee. Advanced tickets can be purchased as a Season Ticket package by going to the Memberships section of the Store. Advanced tickets are not sold for individual games. The Long Time, in its discretion and without compensation to the Holder, may refuse admission to or eject the Holder if the Holder acts in a disorderly manner, violates The Long Time’s policies, or fails to comply with applicable laws.

Guests who must leave and re-enter may do so through the main gates. Guests who plan on re-entering at a ticked event should be prepared to show proof of purchase of their ticket.

Children ten (10) and under do not require a ticket.

Transportation

Please carpool and use rideshare apps whenever possible. Do not drink and drive. If you need to leave your vehicle at The Long Time for any reason, notify a Long Time staff member.

Waste Management

Don’t Mess with The Long Time. Please pick up after yourself and look for the appropriate receptacle for your reusable cup/waste: Cups, Compost, Aluminum Cans, Landfill (We do not provide Recycling containers since recyclables should generally not be produced at our events.). For the safety of our waste staff, absolutely no glass is allowed (repeat offenders will be subject to ejection). For longevity of our species on Earth, no single-use plastic is allowed (repeat offenders will be subject to ejection).

Water

Water stations will be set up to provide clean drinking water for our guests. Please bring an empty reusable water bottle to enjoy this healthy perk of The Long Time. In keeping with our long-term sustainability goals, no cups will be provided.

Weapons

No weapons of any kind are permitted inside The Long Time. Guests who are found in violation will be subject to removal from The Long Time and possible arrest. The only exception is law enforcement personnel in the performance of their official duties.

Weather

Since we are a 95%-outdoor venue, the chance of inclement weather affecting an event is rather high. Events may be canceled or delayed. No refunds or exchanges will be offered. Please stay tuned to @thelongtimetexas on Instagram for the most up-to-date information regarding rain delays and cancellations.

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WAIVER AND RELEASE OF LIABILITY

The holder (“Holder”) recognizes that attendance of Holder and any accompanying minor(s) at a baseball game or other event at The Long Time (collectively, “Game”) is voluntary and may result in personal injury (including death) or property damage. By attendance at and/or observation of this Game or other Game held at The Long Time and participation in attractions offered at this Game or any other Game at The Long Time, Holder, on behalf of himself/herself and any minor(s) accompanying Holder, acknowledges and assumes all risks and dangers associated with being a spectator and attendee before, during, and after the Game (including all warm-ups, practices, pre-game, post-game and between-inning activities, promotions and competitions) or other event, whether any such risk or danger occurs prior to, during or subsequent thereto, including specifically (but not exclusively) the danger of being injured by thrown bats; bat fragments; thrown or batted balls; thrown, dropped, or launched items; projectiles; persons; animals; other hazards or distractions; entering the seating areas, or using the seats, stands, walkways, playgrounds, concourses, parking lots, restrooms and all other public areas, and any incidents or accidents associated with crowds of people or the negligence or misconduct of other spectators. Holder agrees that (a) The Long Time Texas, LLC, (b) Design Build Adventure, LLC; (c) Jack Douglas Sanders, Jr.; (d) Jack Douglas Sanders; (the foregoing collectively the “Long Time Entities”) (e) The Austin Sandlot League (including, without limitation, the League, the Member Baseball Clubs of the League, and all of their respective officials, employees, players, agents, and representatives, without limitation (the foregoing collectively the “League”); (f) The Long Time Entities’ and the League’s respective past, present and future licensees, sponsors, vendors and all of their successors and assigns, (f) all other Long Time Entities or League related entities, and (g) all past, present and future successors, assigns, players, coaches, employees, partners, members, directors, officers, managers, agents, representatives and independent contractors of all such (subsections (a) through (g), collectively, the “Released Entities”), will not be responsible for any personal injury, property damage, or other loss suffered as a result of participation in or attendance at and observation of this Game or other baseball event or other event held at The Long Time and/or resulting from the negligence of the Released Entities.

The Holder grants The Long Time, The Long Time Texas, LLC, and all of their successors or assigns, irrevocable permission to use, now or hereafter, his or her, or his or her child’s voice, image, or likeness as a part of any live or recorded photograph, video display, broadcast, or other transmission, reproduction, or depiction in any media of all or part of the baseball game, other events, or events related to them to which this ticket admits the Holder. Holder releases the Released Entities from and against any and all claims which Holder or any minor(s) accompanying Holder has or may have for invasion of privacy, defamation, violation of any right of publicity, or any other cause of action arising out of the production, reproduction, distribution, transmission, publication, public performance, broadcast or exhibition of advertisements, promotions, content, programs and/or materials in which recordings or photographs of Holder or any minor(s) accompanying Holder at the Game or any other event appear.

BY ATTENDING THE GAME OR EVENT, HOLDER IS DEEMED TO HAVE GIVEN A FULL RELEASE OF LIABILITY TO THE RELEASED ENTITIES TO THE FULLEST EXTENT PERMITTED BY LAW.

IF HOLDER IS ACCOMPANYING A MINOR OR MINORS TO THE GAME OR EVENT, BY ALLOWING THE MINOR(S) TO ATTEND THE GAME OR EVENT WITH HOLDER, HOLDER IS DEEMED TO HAVE GIVEN ALL OF THE FOREGOING GRANTS OF RIGHTS, RELEASES AND WAIVERS ON BEHALF OF SUCH MINOR(S). IF HOLDER DOES NOT WISH TO OR IS NOT AUTHORIZED TO GRANT SUCH RIGHTS, RELEASES AND WAIVERS ON BEHALF OF THE ACCOMPANIED MINOR(S), HOLDER SHOULD IMMEDIATELY ACCOMPANY THE MINOR(S) OUT OF THE LONG TIME.

ENTERING THE PLAYING FIELD, DISRUPTING A GAME AND/OR ATTEMPTING ANY PHYSICAL CONTACT WITH A GAME PARTICIPANT IS A CRIME PUNISHABLE BY FINE AND/OR IMPRISONMENT. VIOLATORS WILL BE PROSECUTED TO THE FULLEST EXTENT OF THE LAW.